+44(0)1789 549379

Professor Mary C Lacity

St Louis, USA

Dr. Mary C. Lacity, Walton Professor of Information Systems and Director of the Blockchain Center of Excellence in the Sam M. Walton College of Business at The University of Arkansas

Keynote Speaker Topics:

 IT and business process outsourcing
 Game Change: From Outsourcing to As-A-Service
 Robotic Process Automation: Risks and Effective Practices
 Cognitive Automation and AI: Now, Soon, Later
 Blockchain: How it Works, Getting Business Value


Professor Mary Lacity is Walton Professor of Information Systems and Director of the Blockchain Center of Excellence in the Sam M. Walton College of Business at The University of Arkansas. She was previously Curators’ Distinguished Professor at the University of Missouri-St. Louis. She has held visiting positions at MIT, the London School of Economics, Washington University, and Oxford University. She is a Certified Outsourcing Professional ®, Industry Advisor for Symphony Ventures, and Senior Editor for MIS Quarterly Executive.

Mary's recent research focuses on improving business services using Robotic Process Automation (RPA), Cognitive Automation (CA), and Blockchain technologies. She has conducted case studies and surveys of hundreds of organizations on their adoption journeys, has given keynote speeches and executive seminars worldwide, and has served as an expert witness for the US Congress.

Mary was inducted into the IAOP’s Outsourcing Hall of Fame in 2014 - one of only three academics to ever be inducted. She was the recipient of the 2008 'Gateway to Innovation Award' sponsored by the IT Coalition, Society for Information Management, and St. Louis RCGA. She has published 28 books, most recently, A Manager’s Guide to Blockchains for Business (https://sbpublishing.org/blockchain.html), SB Publishing, UK. Mary's publications have appeared in the Harvard Business Review, Sloan Management Review, MIS Quarterly, MIS Quarterly Executive, IEEE Computer, Communications of the ACM, and many other academic and practitioner outlets.

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